📑 Purpose and Scope of the JobUnder general supervision, deliver a high standard of customer service for all patients. Responsible for room Booking, admission process including taking care of signature of the legal papers of the patients and payment follow up, liaising with members of the hospital’s m ...
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📑 Purpose and Scope of the Job: Transport Coordinator will be responsible for efficiently managing and coordinating transportation activities within the organization. This role involves overseeing the transportation requirement and ensuring timely and cost-effective transportation solutions. The Transport Co ...
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📑 Purpose and Scope of the Job Under general supervision, deliver a high standard of customer service for all patients. Responsible for room Booking, admission process including taking care of signature of the legal papers of the patients and payment follow up, liaising with members of the hospital’s multi- disciplinary team and ...
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📑 Purpose and Scope of the Job: Transport Coordinator will be responsible for efficiently managing and coordinating transportation activities within the organization. This role involves overseeing the transportation requirement and ensuring timely and cost-effective transportation solutions. The Transport Coordinator will work c ...
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📑 Purpose and Scope of the Job Under limited supervision of direct reporting authority, designs services and programs to support all facets of each and every individual’s professional experience. Streamlines resources, increasing access to in-service education and continuous professional activities and programs and promoting conn ...
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📑 Company DescriptionMUBARAK AL KABEER HOSPITAL is a hospital located in Kuwait City, Al Asimah, Kuwait.Role DescriptionThis is a full-time on-site role for a Radiology Technologist at MUBARAK AL KABEER HOSPITAL located in Kuwait. The Radiology Technologist will be responsible for perfor ...
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📑 يضمن تنفيذ لوائح وزارة الصحة واللوائحوالقواعد واللوائح الخاصة بالطاقم الطبي بالمستشفى وسياسة القسموإرشاداته.تشخيص وعلاج المرضى المحولين إلى القسم ويكونمسؤولاً عن إدارة عيادته الخاصة.يقدم التقارير الطبيةوخطابات الإحالة وغيرها من الوثائق للمرضى والمستشفيات وغيرها منالاهتمامات التجارية كلما كان ذلك ضروريا.مسؤول عن الرعايةالجراحية الش ...
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📑 يرحب بالعملاء القادمين.فيالمناسبات لمساعدة عميل أو عميل معاق في الدخول أو الخروج من سيارته،والمساعدة في الكراسي المتحركة، وما إلى ذلك.تحصيل الأموالمن العميل/المريض وتقديم تذكرة الوقوفيستجيب للطلباتالعامة للحصول على معلومات المستشفى ويوجه العملاء إلى مناطق مختلفةمن المستشفى.يضمن اتباع ممارسات الجودة وسلامةالمرضىيوفر أو يش ...
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📑 اتبع بدقة سياسة تحديد هوية المريض فيالمستشفىيضمن الحفاظ على سرية المريض / العميل في جميعالأوقات وفقًا للسياسة التنظيمية.تشمل الواجبات الإداريةوالكتابية الرد على الهاتف وإرسال رابط البريد الإلكتروني الخاصبالإجراء إلى المريض.يغطي مكتب الاستقبال السريري حسبالحاجة. لتلقي الاستفسارات الهاتفية بطريقة فعالة ومهذبة والإشارة إلىالموظفين ال ...
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📑 يخلق بيئة فريق ملهمة مع ثقافة تواصلمفتوحةيحدد أهدافًا واضحة للفريقيراقب أداءالفريق ويبلغ مشرف ED بهيساعد فريق الاستقبال ED في وقتالذروةالتأكد من أن موظفي الاستقبال يتبعون تسلسل الخدمةمن خلال إعطاء الأولوية للحالة العاجلة بناءً على الحالة الطبيةللمريض وتوصية الفريق الطبييحفز أعضاءالفريقيقوم بتعليم وتدريب أعضاء الفريق ...
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📑 يلتزم بسياسات وإجراءات قسم الاستقبال المعمولبها ويبدأالعمل على رعاية المرضى حسب الإجراءات المعمولبها.مسؤول عن اللباقة والسرعة في التعامل مع المريض، معالفكرة الأساسية المتمثلة في "تقديم الخدمةبابتسامة".إدارة وإعداد فواتيرالمرضى.أداء المهام الإدارية مثل الرد على المكالماتالهاتفية والرد على رسائل البريد الإلكتروني.<br/ ...
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📑 قيادة فريق الاستقبال والعملكفريقمراقبة أداء الفريق وإبلاغ مشرف العيادات الخارجيةبهتغطية حفلات الاستقبال المزدحمة التي تتواجد في منطقةمعينةتأكد من أن موظفي الاستقبال يتبعون تسلسل الخدمةوالسياسات والإجراءاتتحفيز أعضاء الفريقيساعدالمشرفين على تدريب أعضاء الفريق الجددإبقاء عينيه علىالمرضى المنتظرين للتأكد من عدم وجود مش ...
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📑 الرد على جميع المكالمات الهاتفية الواردةوالتخلص منها بشكل صحيح عن طريق التحويل المناسب أو تدوين الرسالة أوالمتابعة وإعادة الاتصالتوجيه جميع المكالمات من وإلى مركزالاتصال.يتحقق بشكل روتيني من قائمة الانتظار لمراقبةتعليق المكالماتقم بتوجيه جميع المكالمات بشكلمناسبتأكيد الموعدحجز المواعيد لجميع الأطباءوالخدمات الأخرىتو ...
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📑 مراقبة جميع طلبات الملفات المادية، واستردادهاوتسليمها إلى المستخدمين النهائيين، وجمعها وإعادة وضعها في السجلاتالطبية في الوقت المناسب، لتجنب انقطاع رعاية المرضى.تنسيقوجمع ملفات الخروج من طوابق المرضى الداخليين والمستندات المتبقية منOP/EDتأكد من ملء جميع المستندات المتبقية في ملف المريضالصحيح.إبلاغ مقدم الطلب بتأخيرات الملف في الوق ...
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📑 تحديد متطلبات التوظيف وفقًا لسياسات المستشفىوإجراءاته وأهدافه؛ بالتعاون مع مديري الأقسام مع التحسين المستمرللجودة.يشارك في عملية تخطيط القوى العاملة، والرصدوالتوصية بالحل المناسب للاختناقات المحددة أو فرصالتحسين.- التنسيق مع مدير الموارد البشرية ورؤساءالإدارات / الأقسام في إعداد: مواصفات الوظيفة الشاغرة والدرجاتوالمتطلبات والوصف الوظيف ...
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📑 يقوم بتقييم الاتصال الشفهي والكتابي معالعملاء من قبل الوكلاء. يشارك عضو الفريق هذا في تصميم جميع تنسيقاتمراقبة الجودة ومعايير الجودة.يقوم بمراجعة المكالماتورسائل البريد الإلكتروني الخاصة بوكلاء مركز الاتصال بشكل عادلومستمر للتأكد من دقتها ويدرب كل وكيل لتحقيق النجاح في تنفيذ خدمةوجودة فائقة للعملاء.يوثق نتائج جودة المكالمة ويقدمالملاحظ ...
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📑 يضمن تنفيذ لوائح وزارة الصحة واللوائحوالقواعد واللوائح الخاصة بالطاقم الطبي بالمستشفى وسياسة القسموإرشاداته.تشخيص وعلاج المرضى المحولين إلى القسم ويكونمسؤولاً عن إدارة عيادته الخاصة.مسؤول عن التحقيق والتشخيصوالعلاج طبيًا و/أو جراحيًا لجميع المرضى المحالين إليه/لها الذينيعانون من مشكلات مناسبة لتخصصه وسيحدد الحاجة إلى التحقيقات السريرية ...
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📑 Purpose and Scope of the JobUnder limited supervision of direct reporting authority, designs services and programs to support all facets of each and every individual’s professional experience. Streamlines resources, increasing access to in-service education and continuous professional activities and progra ...
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📑 Strictly follow thehospital's patient identificationpolicyEnsures patient/client confidentialityis maintained at all times in accordance with organizationalpolicy.Administrative and clerical dutiesinclude, answering the telephone, sending procedure email link topatient.Covers the clinical reception desk asneed ...
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📑 Ensures implementation of theMinistry of Health regulations, the Hospital Medical Staff Bylaws,Rules and Regulations and the Department Policy andGuidelines.Diagnosis and treatment of patientsreferred to department and responsible to run his/her ownclinic.Provides medical reports, referralletters, and other documents to th ...
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📑 Monitor all request for physicalfiles are retrieved and delivered to the end users, collected andre-shelved in medical records in a timely manner, to avoiddisruptions to patient care.Coordinate andcollects discharge files from the inpatient floors, residualdocuments from OP/EDEnsure all the residualdocuments are filled in ...
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📑 Answer all in-coming telephonecalls and dispose of properly via appropriate transfer, taking downmessage or follow-up and return callRoute allcalls to and from the call center.Routinelychecks the queue to monitor calls holdingRouteall calls appropriatelyAppointmentconfirmationBooking appointments ...
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📑 Establishes recruitingrequirements according to hospital’s policies, proceduresand objectives; in collaboration with department managers withcontinuous quality improvement.Participates inmanpower planning process, monitoring and recommending appropriatesolution for identified bottlenecks or opportunities forimprovement.< ...
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📑 Leadership Of the reception teamand function as a teamMonitor team performanceand report it to outpatient supervisorCoverthe crowded receptions which are located in his certainareaMake sure that reception staff follow thesequences of service, policies andproceduresMotivate teammembersAssists supe ...
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📑 Ensures implementation of theMinistry of Health regulations, the Hospital Medical Staff Bylaws,Rules and Regulations and the Department Policy andGuidelines.Diagnosis and treatment of patientsreferred to department and responsible to run his/her ownclinic.Responsible to investigates, diagnosesand treats medically and/or su ...
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📑 Evaluates both verbal and writtencustomer contact by Agents. This team member participates in thedesign of all quality monitoring formats and qualitystandards.Fairly and consistently reviews thecalls and emails of Call Centre Agents for accuracy and coacheseach Agent for success in executing superior service and quality tothe custo ...
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📑 Adheres to established Receptiondepartmental policies and procedures andinitiatesAction in attending to the patientsas per established procedures.Responsible forbeing courteous and prompt in attending the patient, with the basicidea of “rendering service with asmile”.Managing and preparingpatient invoi ...
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📑 Creates an inspires teamenvironment with an open communicationcultureSets clear teamgoalsMonitors team performance and report itto ED supervisorAssists the ED receptionistteam in peak timeMakes sure that receptionstaff follow the sequences of service by given the priority tourgent case based on patient me ...
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📑 Greets arrivingcustomers.On occasions to assist a customer ora handicapped customer in entering or leaving their vehicle, assistwith wheelchairs, etc.Collecting the moneyfrom the customer / patient and providing the parkingticketResponds to general requests forhospital information and directs customers to differen ...
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📑 Purpose and Scope of the Job: Un ...
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📑 Purpose and Scope of the Job: Ma ...
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📑 Purpose and Scope of the Job <span style=font-family:Calibri, sans-serif ...
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📑 Purpose and Scope of the Job: Se ...
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📑 Purpose and Scope of the Job Obta ...
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📑 Purpose and Scope of the Job Prov ...
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📑 Purpose and Scope of the Job To a ...
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📑 Purpose and Scope of the Job: Th ...
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📑 Designation : IT Technical Support Officer <span style=font-family:Calibri, sans ...
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📑 Purpose and Scope of the Job: Ac ...
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📑 Designation : Accountant Sect ...
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📑 Purpose and Scope of the Job <span st ...
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📑 Purpose and Scope of the Job: Un ...
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📑 Designation : Medical Records Auditor <span style=font-family:Calibri, sans-seri ...
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📑 Designation : Quality Officer ...
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📑 Purpose and Scope of the Job: <span style=font-family:Calibri, sans-serif ...
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📑 Purpose and Scope of the Job Under supervision and guidance will collect, accurately an ...
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