System Administrator

Purpose and Scope of the Job

Under direct supervision, assists in preparing specifications and user requirements.

Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems.

Serves as a technical expert in the area of system administration for complex operating systems.

Recommends the redesign and configuration of operating systems and system applications.

Investigates and analyzes feasibility of system requirements and develops system specifications.

Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department.

Main Duties and Responsibilities/Performance Standards

• Responsible for Servers, Storages, Systems Administration and Operation Support.


• Performing Hardware, Server and System implementations, Performance Tuning, Monitoring and Upgrade.


• Evaluating and implementing technical proof of concepts to satisfy IT needs.


• Perform system configuration changes.


• Administrate Windows workstation security updates and patches


• Track and manage the inventory of hardware and software using enterprise inventory solutions.
  
  


• Responsible in performing restore and recovery practice for the critical systems


• Performing regular systems and OS upgrades/patching based on security practice


• Responsible for user support and can provide end-user technical support


• Responsible for the Administration and operation of enterprise Helpdesk Solution


• Performs miscellaneous job-related duties as assigned.


• Ensure safety standards (occupational and patient safety).

Qualifications, Competences and Skills

Education: Bachelor Degree in Information Technology, Computer Engineering, Computer Science or equivalent is required.

Experience: 3-5 years of experience directly related to the duties and responsibilities specified.

Licensure: Not Applicable

Language: Proficiency in Arabic and English Languages

Computer Proficiency: High proficiency with computer software, programs & Hospital operating systems.

Performance Competencies:

• Analyzes and trouble shoots any network, server and workstation hardware and software using logic to solve the problem.


• Plan, organize, and prioritize tasks.


• Establish and maintain a computer maintenance schedule.


• Train employees in the application and use of computer hardware and software.


• Write system procedures.


• Diagnose system software problems.


• Learn to use new and existing software and hardware.


• Good communication Skills

Principle Working Relationships and Remarks

• IT Staff


• Hospital Staff