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Urgent! Service Advisor Job Opening In Kuwait City – Now Hiring Top Notch Consultancy



Job description

Our client, a leading automotive company, is seeking a Service Advisor in Kuwait.

The ideal candidate will be responsible for listening to customers to identify technical problems or service needs, estimating costs, and scheduling appointments in a professional and hospitable manner.

This role requires strong communication skills and the ability to ensure customer satisfaction.

Responsibilities : 

  • Listen carefully to customer complaints and check the customer vehicle, recording all information accurately.

  • Explain repair estimated costs, processes, and delivery times with comprehensive information related to customer inquiries.

  • Follow up on vehicle repair status with the job controller and ensure completion according to quality operation standards.

  • Inform customers about any additional work needed and obtain their approval if required.

  • Contact customers to notify them of the completion of repair work and vehicle readiness for pick-up.

  • Ensure customer satisfaction by completing repairs on time and maintaining high-quality work.

  • Receive and process vehicles requiring ordinary service, ensuring jobs are finished with technical staff before delivery.

  • Maintain a clean and organized reception area, ensuring all facilities are available and operational.

  • Prepare daily reports related to repair orders.

Qualifications :

  • Intermediate level, Diploma in Automobile Engineering.

  • Minimum of 1-3 years of experience in a similar position or related field.

  • Good knowledge of vehicles and tools, including their designs, uses, and maintenance.

  • Proficiency in computer skills and bilingual capabilities are essential.


Required Skill Profession

Information And Record Clerks



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    Unlock Your Service Advisor Potential: Insight & Career Growth Guide


  • Real-time Service Advisor Jobs Trends in Kuwait City, Kuwait (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Advisor in Kuwait City, Kuwait using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 84 jobs in Kuwait and 63 jobs in Kuwait City. This comprehensive analysis highlights market share and opportunities for professionals in Service Advisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Service Advisor Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Top Notch Consultancy adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Kuwait laws and regulations
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  • Interview Tips for Service Advisor Job Success
    Top Notch Consultancy interview tips for Service Advisor

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Top Notch Consultancy's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    • Be Yourself: Let your personality shine through while maintaining professionalism.
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    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

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