Security Solution Area Specialist

Job description

Microsoft Elevate is chartered with the mission of bringing the power of technology to every non-profit and humanitarian organization to accelerate Social Good.

This organization will bring together our donation and grants programs, industry solutions, commercial sales efforts and partner ecosystems to empower non-profits globally to address the world’s most pressing needs.

Profits generated from this business will be reapplied to scaling operations and investments for Microsoft’s public good investments.

This is a dynamic and fast-growing business focused on helping organizations on the front line of change to do their best work to create inclusive and enduring positive impact throughout our communities.



As a Sales Specialist, you will engage with customer stakeholders to identify and prioritise sales opportunities, using AI-powered market intelligence and predictive analytics.

You analyse market gaps, align solutions with customer priorities, and collaborate across teams to enable Security transformations.

Engages in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision.

Drives sales strategies tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan.



Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



**Responsibilities**



**Customer Engagement**



+ Qualifies sales opportunities using AI-driven frameworks and best practices.

Supports strategy development for complex deals, collaborates with cross-functional teams throughout the deal lifecycle, and applies proven methods to win customer buy-in, close sales, and manage risks.

+ Develops sales strategies focused on customer security needs, aligning with Microsoft's secure, AI-driven transformation.

Reviews feedback to implement recovery plans and builds relationships with stakeholders to support satisfaction goals.

Coordinates partner resources and co-selling throughout the sales lifecycle, ensuring partnership health and strategic alignment for accelerated customer value.



**Sales & Pipeline Management**



+ Evaluates business trends and identifies emerging opportunities to enhance the customer portfolio and foster innovation.

Applies advanced technologies, such as AI sales agents, automation growth.

Utilises data on propensity, renewal, consumption, and usage to inform and prioritise sales strategies.

Coordinates with assigned partners for each account or opportunity, ensuring effective collaboration with teams throughout the deal lifecycle.

+ Reviews sales pipelines with internal teams to improve forecasting accuracy and meet targets, using AI analytics tools for greater precision.

Maintains pipeline hygiene to track sales metrics, monitor customer adoption, identify intervention opportunities, and support solution value realization, expansion, and reliable renewals.



**Sales Strategy**



+ Analyzes markets and aligns sales plays with customer priorities using AI-driven analytics to predict trends.

Collaborates across teams to propose solutions matching business objectives and addresses gaps to drive market engagement and execution.

+ Collaborates with cross-organizational teams to assist in developing solutions that support AI and cloud-based transformations for both existing and new customers in the region, with attention to integrating advanced AI technologies and cloud services.

Utilizes established strategies and engages with customers to present Microsoft's offerings within the current market.

Acts as an advisor to customers and provides guidance on adopting security technologies and solutions that align with their objectives and facilitate digital transformation.

+ Leverages whitespace analysis and partners with others to identify business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights.

Evaluates and disseminates market intelligence, trends, and insights across the team.

Leverages established market analysis approach to ensure alignment with strategic directives and market trends.

+ Leads discussions with customer stakeholders and decision makers to identify, qualify, prioritize and accelerate sales opportunities.

Acts as a point of contact and collaborates with internal stakeholders within and across organizations to drive to customer success.

+ Engages with account teams to align the customer's security transformation vision with their business priorities and success objectives.

Incorporates and reinforces security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.



**Qualifications**



**Required/minimum qualifications**



+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

+ Extensive Cyber Security Sales experience

+ Professional proficiency in Arabic required



**Additional or preferred qualifications**



+ Relevant certifications from Microsoft or competitive platforms of similar product (e.g., SC-900)



#CELA



Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

Other General