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Urgent! Room Controller Job Opening In Rai – Now Hiring Hilton
Room Controller(
Job Number:
HOT0C00W)Work Locations
:Waldorf Astoria KuwaitAl Rai - Al Farwaniya - KuwaitFarwaniya92000The Room Controller plays a key role in ensuring a seamless guest experience by managing room assignments, monitoring guest preferences and acting as the communication link between the Front Office and operational departments.
This role requires attention to detail, excellent communication skills, and a strong commitment to luxury hospitality standards.
What will I be doing?
Key Responsibilities:
·Oversee daily room allocations, ensuring guest preferences, special requests, and VIP arrangements are prioritized.
·Contact arrival guests prior to arrival (One to two days in advance) to confirm preferences, room readiness, and special arrangements.
·Conduct pre-departure calls during the guest’s stay to ensure satisfaction and address any concerns.
·Record all guest preferences obtained through calls in the CRM system and ensure they are properly documented.
·Prepare and share daily operational reports with relevant departments (Housekeeping, Engineering, Food & Beverage, etc.) to support smooth service delivery.
·Share any updates regarding VIP guests and their preferences with operational departments to ensure personalized service.
·Monitor room availability, coordinating closely with Reservations and Front Office to optimize room inventory and maximize revenue.
·Ensure all guest profiles are updated accurately with preferences and feedback for future stays.
·Liaise with Housekeeping and Engineering to follow up on room readiness, maintenance, or service issues.
·Assist the Front Office team in handling guest requests, complaints, or last-minute changes effectively.
·Uphold Waldorf Astoria brand standards and deliver personalized luxury service to every guest.
What are we looking for?
Room Controller Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its .
Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Schedule
:Full-timeBrand:Waldorf Astoria Hotels & ResortsJob
:Guest Services, Operations, and Front Office✨ Smart • Intelligent • Private • Secure
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Unlock Your Room Controller Potential: Insight & Career Growth Guide
Real-time Room Controller Jobs Trends in Rai, Kuwait (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Room Controller in Rai, Kuwait using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 20 jobs in Kuwait and 1 jobs in Rai. This comprehensive analysis highlights market share and opportunities for professionals in Room Controller roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hilton is currently hiring and seeking a Room Controller to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Room Controller Jobs Rai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hilton adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Room Controller Jobs Kuwait varies, but the pay scale is rated "Standard" in Rai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Room Controller typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Room Controller, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Room Controller interview at Hilton, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hilton's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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