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Help Desk Technical Tier I Support Job Opening In Camp Arifjan – Now Hiring Trace Systems Inc


Job description

Job Overview





Job Title: Help Desk Technical Tier I Support Location: Camp Arifjan, Kuwait



Job Responsibilities





The Help Desk Technical Tier I Support position will provide information and assistance resources that troubleshoot problems with computers or similar products on the network.

This position is part of a pipeline, meaning it's not currently open but may become available in the near future.

+ Perform laptop imaging and deployment.

+ Conduct basic IP and network connectivity troubleshooting.

+ Create and manage user accounts within a Microsoft domain environment.

+ Add and remove computers from the domain.

+ Assign users to appropriate groups and apply necessary permissions.

+ Create and manage Exchange mailboxes.

+ Diagnose and resolve user email-related issues.

+ Troubleshoot and configure printers, including mapping shared printers.

+ Document all support actions and troubleshooting steps for reporting and tracking purposes.









Minimum Qualifications







+ A n Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).





+ Due to the nature of the work and contract requirements, US Citizenship is required.





+ Must have a minimum of seven (7) years of experience with IT systems.





+ Must have a minimum of four (4) years in IT customer support.





+ Must have a minimum of two (2) years experience in a military environment.





+ Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP.





+ Able to travel to support mission up to 10%.







Education







+ Associate’s degree in Networking, OR eleven (11) total years of recent specialized experience .







Trace Systems





Trace Systems Inc.

was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever.

We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.









To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression.

To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com.

#jointracesystems







Trace Systems is an equal opportunity employer.

Qualified candidates will be considered without regard to legally protected characteristics.



Required Skill Profession

Other General


  • Job Details

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Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Camp Arifjan, Kuwait, highlighting market share and opportunities for professionals in Help Desk roles.

26 Jobs in Kuwait
26
2 Jobs in Camp Arifjan
2
Download Help Desk Jobs Trends in Camp Arifjan and Kuwait

Are You Looking for Help Desk Technical Tier I Support Job?

Great news! is currently hiring and seeking a Help Desk Technical Tier I Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Trace Systems Inc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Kuwait laws and regulations

What Is the Average Salary Range for Help Desk Technical Tier I Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Camp Arifjan. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk Technical Tier I Support?

Key qualifications for Help Desk Technical Tier I Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk Technical Tier I Support?

To improve your chances of getting hired for Help Desk Technical Tier I Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk Technical Tier I Support Job Success

Trace Systems Inc interview tips for Help Desk Technical Tier I Support

Here are some tips to help you prepare for and ace your Help Desk Technical Tier I Support job interview:

Before the Interview:

Research: Learn about the Trace Systems Inc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk Technical Tier I Support interview at Trace Systems Inc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Trace Systems Inc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Help Desk Technical Tier I Support Positions

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