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Field IT Services Support - Dispatch Job Opening In Kuwait City – Now Hiring SkySys


Job description


Field IT Support Engineer
Location - Kuwait: KW HO Kuwait HO NKGTC WLL, KW DC Suleibiya PWC Warehouse
Onsite Dispatch Support

SkySys is seeing resources to help assist with Field Servies Support in the following areas:
- Desktop/End User Support
- Smarts Hands & Feet / Data Center Support

Job Requirements:

Technical
  • Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
  • •Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.

  • Basic knowledge of enterprise LAN and WAN setups and concepts.

    Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50 lbs.
  • Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to
  • monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
  • · Experienced in repeat call analysis and developing preventive actions
    · Experienced in Problem management
  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time.

    Takes proactive ownership and works with sense of urgency
  • Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
  • · May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
  • Experience of ticketing tools (ServiceNow / Remedy etc.),


  • _ Non-Technical_
  • Good Customer management skill,
  • Good in oral and written communication
  • Able to interact and work with customers at different levels.
  • Driven and result oriented.
  • Passionate about the work
  • · Ability to work independently or as part of a team
    · Ability to complete tasks effectively with minimal supervision
    · Must be available to work flexible work schedules

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Field IT Potential: Insight & Career Growth Guide


    Real-time Field IT Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field IT in Kuwait City, Kuwait, highlighting market share and opportunities for professionals in Field IT roles.

    52 Jobs in Kuwait
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    Download Field It Jobs Trends in Kuwait City and Kuwait

    Are You Looking for Field IT Services Support Dispatch Job?

    Great news! is currently hiring and seeking a Field IT Services Support Dispatch to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SkySys adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Kuwait laws and regulations

    What Is the Average Salary Range for Field IT Services Support Dispatch Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kuwait City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Field IT Services Support Dispatch?

    Key qualifications for Field IT Services Support Dispatch typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Field IT Services Support Dispatch Job Success

    SkySys interview tips for Field IT Services Support   Dispatch

    Here are some tips to help you prepare for and ace your Field IT Services Support Dispatch job interview:

    Before the Interview:

    Research: Learn about the SkySys's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

    To prepare for your Field IT Services Support Dispatch interview at SkySys, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SkySys's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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