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Job Description
**Lobby Lounge Waitress**
Are you elegant, attentive, and passionate about delivering exceptional service in a relaxed yet refined setting?
We are looking for a **Lobby Lounge Waitress** who will provide warm, professional, and personalized service to guests while creating a welcoming lounge experience.
**A little taste of your day-to-day:**
Every day is different, but you’ll mostly be:
+ Greeting guests warmly and ensuring they are comfortably seated in the lobby lounge.
+ Taking food and beverage orders accurately and serving them promptly and professionally.
+ Providing detailed information about menu items, beverages, and promotions.
+ Ensuring tables, seating areas, and service stations are clean, organized, and well presented.
+ Handling guest requests, feedback, and basic service recovery with courtesy.
+ Coordinating with the Bar and Kitchen teams for smooth and timely service.
+ Clearing tables and resetting them efficiently for the next guests.
+ Following hotel service standards, SOPs, and hygiene guidelines at all times.
+ Supporting the team during peak hours and special events.
**What we need from you:**
+ Previous experience as a **Waitress or F&B Attendant** , preferably in a hotel lounge, café, or restaurant.
+ Excellent guest service skills with a friendly and professional attitude.
+ Good command of **English** ; **Arabic language will be an advantage** .
+ Well-groomed appearance and confident communication skills.
+ Ability to multitask and work calmly in a fast-paced environment.
+ Flexibility to work shifts, weekends, and public holidays.
At IHG®, we believe memorable moments are created through thoughtful service and genuine care.
Join our Food & Beverage team and help deliver **True Hospitality** by making every lobby lounge visit relaxed, stylish, and enjoyable.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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IHG is actively hiring for this Waitress position
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